Detailed information on the processing of Personal Data: 

1. Analytics: Google Analytics 4 (Google LLC). Google Analytics 4 is a web analysis service provided by Google LLC (“Google”). Google utilises the Data collected to track and examine the use of this Application, to prepare reports on its activities and share them with other Google services. Google may use the Data collected to contextualise and personalise the ads of its own advertising network. In Google Analytics 4, IP addresses are used at collection time and then discarded before Data is logged in any data centre or server. Users can learn more by consulting Google’s official documentation. In order to understand Google's use of Data, consult Google's partner policy. Personal Data processed: number of Users; session statistics; Trackers; Usage Data.Place of processing: United States –  Privacy Policy – Opt Out. Category of Personal Information collected according to the CCPA: internet or other electronic network activity information. This processing constitutes: a Sale in California

2. Heatmap and session recording: Heat mapping services are used to display the areas of this Application that Users interact with most frequently. This shows where the points of interest are. These services make it possible to monitor and analyse web traffic and keep track of User behaviour. Some of these services may record sessions and make them available for later visual playback. Microsoft Clarity (Microsoft Corporation): Microsoft Clarity is a session recording and heat mapping service provided by Microsoft Corporation. Microsoft processes or receives Personal Data via Microsoft Clarity, which in turn may be used for any purpose in accordance with the Microsoft Privacy Statement, including improving and providing Microsoft Advertising. Personal Data processed: clicks; country; custom events; device information; diagnostic events; interaction events; layout details; mouse movements; page events; positional information; scroll-to-page interactions; session duration; time zone; Trackers; Usage Data. Place of processing: United States –  Privacy Policy. Category of Personal Information collected according to the CCPA: identifiers; internet or other electronic network activity information; geolocation data. This processing constitutes:a Sale in California

3. Registration and authentication provided directly by this Application. By registering or authenticating, Users allow this Application to identify them and give them access to dedicated services. The Personal Data is collected and stored for registration or identification purposes only. The Data collected are only those necessary for the provision of the service requested by the Users. Direct registration: The User registers by filling out the registration form and providing the Personal Data directly to this Application.Personal Data processed: email address; password. Category of Personal Information collected according to the CCPA: identifiers.

4. Hosting and backend infrastructure: This type of service has the purpose of hosting Data and files that enable this Application to run and be distributed as well as to provide a ready-made infrastructure to run specific features or parts of this Application. Some services among those listed below, if any, may work through geographically distributed servers, making it difficult to determine the actual location where the Personal Data are stored. Amazon S3 (Amazon Web Services, Inc.) Amazon S3 is a cloud storage service provided by Amazon Web Services, Inc. Personal Data processed: Usage Data. Place of processing: United States –  Privacy Policy.  Category of Personal Information collected according to the CCPA: internet or other electronic network activity information.

5. Spam and bots protection: This type of service analyses the traffic of this Application, potentially containing Users' Personal Data, with the purpose of filtering it from unwanted parts of traffic, messages and content that are recognized as spam or protecting it from malicious bots activities.Google reCAPTCHA (Google Ireland Limited). Google reCAPTCHA is a SPAM protection service provided by Google Ireland Limited. The use of reCAPTCHA is subject to the Google privacy policy and terms of use. In order to understand Google's use of Data, consult their partner policy and their Business Data page. Personal Data processed: answers to questions; clicks; keypress events; motion sensor events; mouse movements; scroll position; touch events; Trackers; Usage Data. Place of processing: Ireland –  Privacy Policy.  Category of Personal Information collected according to the CCPA: internet or other electronic network activity information; inferences drawn from other personal information.

1. Promotional communications

We may use your personal data to send you updates (by email, text message, telephone or post) about legal developments that might interest you and/or information about our services, including exclusive offers, promotions or new services or products.

We have a legitimate interest in processing your personal data for promotional purposes (see above ‘How and why we use your personal data’). This means we do not usually need your consent to send you promotional communications. However, where consent is needed, we will ask for this consent separately and clearly.

We will always treat your personal data with the utmost respect and never sell it to other organisations for marketing purposes.

You have the right to opt-out of receiving promotional communications at any time by:

• contacting us by email at hello@DolceVisa®.com

• using the ‘unsubscribe’ link in emails or ‘STOP’ number in texts

We may ask you to confirm or update your marketing preferences if you instruct us to provide further services in the future, or if there are changes in the law, regulation, or the structure of our business.

2. Who we share your personal data with

We routinely share personal data with

• our associate’s companies; 

• our insurers and brokers;

• our banks; 

• third parties that help us in certain areas, such as software development, data hosting, user analytics, email services, payment processing, marketing, advertising, and user notification and feedback functionality. We will share your personal data with one or more of these third parties to make the Site, App, Community and our services available to you.

• Analytics and search engine providers;

• Third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this Privacy Policy;

• government authorities and other third parties when compelled to do so by government and law enforcement authorities or as otherwise required or permitted by law, including but not limited to in response to court orders. We may also disclose personal information when we have reason to believe that someone is causing injury to or interference with our rights or property, other users or anyone else that could be harmed by such activities. We also cooperate with law enforcement inquiries and other third parties to enforce laws, intellectual property rights and other rights;

• Third-party review sites and platforms to invite feedback and to assist us with analysing our performance;

• Third parties engaged to assist us with sending and analysing the results of surveys of our performance;

• Third parties tracking providers to assist us with monitoring the usage of our website's content and traffic by public users. Data shared contains pseudonymised data wherever possible - this includes network data, such as an IP address, which cannot be used to identify an individual. We work with several tracking providers, including, but not limited to: Google Analytics & Tag Manager, Facebook Pixel, Active Campaign, Hotjar and LinkedIn Insights.

We only allow our service providers to handle your personal data if we are satisfied they take appropriate measures to protect your personal data. We also impose contractual obligations on service providers to ensure they can only use your personal data to provide services to you and us.

We may disclose and exchange information with law enforcement agencies and regulatory bodies to comply with our legal and regulatory obligations.

We may also need to share some personal data with other parties, such as potential buyers of some or all of our business or during a restructuring. Usually, information will be anonymised, but this may not always be possible. The recipient of the information will be bound by confidentiality obligations.

3. Use of Cookies 

We and our third-party service providers use cookies and similar technologies to collect information about, and relevant to, your usage of the Site and/or Community. Cookies are small pieces of information sent by a web server to a web browser which allows the server to identify the browser on each page uniquely.

We use (or will use in future) the following categories of cookies (or other technologies having similar function and effect) on the Site from time to time:

• Strictly necessary cookies: These cookies are essential for the operation of our service and cannot be switched off. The Strictly Necessary cookies include those connected with logging in, filling in forms, saving your privacy preferences and certain essential performance and analytics cookies. You can set your browser to block or alert you about these cookies, but some parts of the site will not work properly if you do. All data collected by these cookies is anonymised, and no personal information is stored.

• Performance cookies: These cookies help us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to see how visitors interact with and move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will only collect limited essential information about your visit to our site. We will not be able to monitor the performance of our service on the site properly. 

• Functional cookies: These cookies enable us to provide you with enhanced functionality and personalisation. They may be set by third party providers whose services we have added to our pages or by us. If you do not allow these cookies, then some of the services on our site may not function properly.

• Targeting cookies: These cookies may be set through our site by third parties such as YouTube, Formaloo, Hotjar, Microsoft Clarity, Google Analytics 4. Those companies may use targeting cookies to build a profile of your interests and show you relevant adverts on other sites. They do not store personal information directly but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising on those third-party sites.

• Security cookies: These cookies form part of our security features, for example, by helping us detect malicious activity and violations of our Terms for our products and services.

• Social media cookies: These cookies allow you to share your activity on the Site on social media such as Facebook and Twitter. These cookies are not within our control. Please refer to the privacy policies of the social networks in question for information regarding how their cookies work.

When you visit the Site for the first time (and periodically after that), we will request your consent to the setting of all cookies other than strictly necessary cookies. You can choose not to allow any cookies other than strictly necessary cookies, but this may affect your access to certain areas of the Site and the functionality of certain features.

 If you want to delete any cookies that are already on your computer, please refer to the help and support area on the toolbar of your internet browser. Most browsers will tell you how to stop accepting cookies and disable existing cookies.

Please note that by deleting our cookies or disabling future cookies, you may not be able to access this Site or certain areas or features.

To find out more about cookies, please visit www.allaboutcookies.org 

4. Third-Party Links 

This Site contains links to other Sites over which we have no control. We are not responsible for and do not review or endorse the privacy policies or practices of other Sites which you choose to access from this Site. We encourage you to review the privacy policies of those other Sites so you can understand how they collect, use and share your personal information.

5. Where your personal data is held

Information may be held at our offices, third-party agencies, service providers, representatives and agents as described above (see ‘Who we share your personal data with’).

Some of these third parties may be based outside the European Economic Area and be based in the USA. For more information, including how we safeguard your personal data when this occurs, see below: ‘Transferring your personal data out of the UK and EEA’.

6. How long your personal data will be kept

We will only retain your Personal Data for as long as reasonably necessary to fulfil the purposes we collected it for. We may retain your Personal Data for a longer period than usual in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.

7. Transferring your personal data out of the UK and EEA

To deliver services to you, it is sometimes necessary for us to share your personal data outside the UK or European Economic Area (EEA), eg:

• with our offices outside the UK/EEA;

• with your and our service providers located outside the UK/EEA;

• if you are based outside the UK/EEA;

• where there is an international dimension to the matter in which we are advising you.

These transfers are subject to special rules under European and UK data protection law.

These non-UK/EEA countries do not have the same data protection laws as the United Kingdom and EEA. We will, however, ensure the transfer complies with data protection law and all personal data will be secure. Our standard practice is to use standard data protection contract clauses which have been approved by the European Commission and/or ICO. 

8. Your rights

You have the following rights, which you can exercise free of charge: